Born and raised in Washington State with Thai roots, I've cultivated a career focused on cross-cultural design and quantitative/qualitative research methods, aimed at ensuring successful usability across diverse cultures.
My journey is fueled by a profound passion for immersing myself in different cultures, continuously learning about myself and the world around me. I consider my greatest accomplishment to be navigating unfamiliar territories, gaining invaluable perspectives, and mastering adaptation to become a truly global citizen.
With a background in behavioral therapy, I bring a unique, empathy-driven approach to UX research, deeply attuned to understanding user emotions, behaviors, and needs. My experience in observing and analyzing complex behavior patterns allows me to uncover key insights that inform user-centered design solutions. I excel at creating comfortable environments for user interviews, fostering open dialogue to gain honest feedback and capture meaningful data. Guided by a commitment to improve lives, I approach problem-solving with a human-centered focus, ensuring digital experiences that truly resonate with users.